Furniture

What is the difference between standard, deluxe and outdoor cushions?

Standard cushions are constructed for those who desire a firm seat.

  • The cushion is covered with a fiber back sewn polyester wrap.
  • A Dacron (polyester) fiber is wrapped around the foam to create softness yet maintain firmness.
  • We use Polyurethane High Resilience Foam. The highest quality foam available, it meets California 117-2013 flammability requirements without flame retardant chemicals and is strong, comfortable and made to last.

Deluxe cushions combine the finest quality materials to provide soft conforming comfort with broad styling flexibility. (More appropriate for residential use)

  • Cotton ticking allows ample air permeability.
  • Fill is 100% Dacron polyester “Comfort Cluster.” This microfiber material mimics the feel of down with no odor or proteins to support micro-organisms, making it allergy-free. The fiber is manufactured to ensure consistency, unlike natural fill blends that vary in cleanliness and content. Cluster fiber should be frequently fluffed like down to maintain loft.
  • “Comfort Cluster” fill pockets surround the foam core, and each is filled equally to maintain consistently luxurious comfort in each cushion. Back cushions are made entirely from “Comfort Cluster” fill with foam core.
  • PALECEK uses Polyurethane High Resilience Foam. It is the highest quality foam available and meets California 117-2013 flammability requirements without flame retardant chemicals. It is strong and comfortable and is made to last.

Note: All loose back cushions are filled with polyester fiber.

Outdoor furniture comes with specific outdoor cushions.

  • QuickDryFoam® is wrapped with polyester fiber material.
  • QuickDryFoam® is composed of large, reticulated cell that allows it to dry quickly. It uses UREGARD built-in anti-microbial protection, which prohibits growth of common molds and fungus in cushions even when left outdoors for long periods of time.

How can I order fabric and finish swatches?

Registered PALECEK website users can order fabric swatches and finish samples here.

Can an adjustable base fit in your bed frames?

No, adjustable bases will not directly fit any of our bed frames.

Does PALECEK have a warranty?

PALECEK products are warranted against defects in material and workmanship to the original retail customer for one year from the date of delivery to the original purchaser. PALECEK products are made from natural materials and may vary in color, size, and texture. Normal wear and tear, damage from chemical or abrasive cleaners, and pet exposure is not covered. PALECEK is not responsible for damage or injury from misuse or the result of the installation of our products. Damage due to freight, handling, abuse, or acts of nature are not covered. We caution the consumer against improper cleaning, abuse or negligence, exposure to sunlight or extreme heat as these can cause damage to PALECEK products and are not covered under warranty.

Our warranty does not cover floor samples or pieces sold “as is” at the time of purchase.

Under the terms of this limited warranty, PALECEK, may at its sole discretion, offer to either repair or replace the defective item.

All warranty action must be presented to the authorized PALECEK dealer of original purchase, along with the dated proof of purchase and delivery receipt. This warranty is non-transferable.

If you have any problems or questions concerning this warranty, please contact Customer Service.

Do you customize products?

PALECEK is proud to be your design resource for customization and personalization offering the largest selection of natural fiber and wood frames in the industry. We invite you to discover the possibilities using PALECEK finishes, textures, nail heads, and upholstery with PALECEK Fabrics or with your own fabric options through our COM Program.

For hospitality projects, please contact the Hospitality Department to discuss your customization needs.

Why are there variations in the color of natural materials?

Due to the variations of natural materials, finishes and distressing may appear slightly different for each item. Frames may also fade after time, so new frames may look different from frames previously purchased.

Where do I find assembly instructions?

Assembly instructions can be found on product pages under Product Specifications. If you need further assistance, please contact customer service.

Are PALECEK cushions compliant to CA TB117?

Yes, our indoor cushions meet requirements of CA TB 117-2013 and are labeled.

Alden Collection Care Instructions

The Alden Collection’s pieces are crafted from teak wood with a natural golden-brown finish and grey all-weather synthetic rope with maximum UV protection. To maintain the pieces’ distinctive appearance, we recommend following the care instructions below.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Alden Collection Care Instructions

Amalfi Collection Care Instructions

The Amalfi Collection’s pieces are crafted from teak wood in a natural golden brown finish and accented with hand-twisted, all-weather synthetic abaca in a latte finish with maximum UV protection. To maintain the distinctive appearance of your pieces, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Amalfi Collection Care Instructions

Delmar Collection Care Instructions

The Delmar Collection’s pieces are crafted from teak wood in a natural golden brown finish and feature a double wall back and seats in grey all-weather synthetic rope with maximum UV protection. To preserve the appearance of your pieces, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Delmar Collection Care Instructions

Glenn Collection Care Instructions

The Glenn Collection’s piece are crafted from teak wood in a natural golden brown finish, accented with marine grade synthetic rope in a dark grey finish with maximum UV protection. To preserve the pieces’ distinctive appearance, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Glenn Collection Care Instructions

Kelsey Collection Care Instructions

The Kelsey Collection’s pieces are crafted from powder coated aluminum with a double wall back of hand-woven taupe-grey, all-weather synthetic rope  and accents of natural teak. To preserve the distinctive appearance of these pieces, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Kelsey Collection Care Instructions

Laguna Collection Care Instructions

The Laguna Collection is crafted with teak wood in a weathered grey finish with a double wall back of woven marine grade synthetic rope in a taupe and grey finish with maximum UV protection. To maintain the pieces’ distinctive appearance, we recommend following the care instructions below.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Laguna Collection Care Instructions

Loretta Collection Care Instructions

The Loretta Collection is crafted from powder-coated aluminum frame with hand-woven oatmeal-colored all weather synthetic abaca accented with natural teak golden-brown wood. To maintain the pieces’ distinctive appearance, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Loretta Collection Care Instructions

Montecito Collection Care Instructions

The Montecito Outdoor Collection is crafted from teak wood frame and legs, hand-tooled with a cerused, off-white polyurethane finish, featuring hand-twisted all-weather synthetic abaca in a sand finish. To maintain the distinctive appearance of the Montecito Collection’s pieces, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Montecito Collection Care Instructions

Napoli Collection Care Instructions

The Napoli Outdoor Collection is crafted from powder-coated aluminum frame with hand-woven, heathered charcoal grey in all-weather synthetic rope accented with natural teak golden-brown wood legs. To maintain the distinctive appearance of the Napoli Outdoor Collection pieces, we recommend following the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Napoli Outdoor Collection Care Instructions

Pacifica Collection Care Instructions

The Pacifica Outdoor Collection’s pieces are crafted from powder-coated aluminum frames featuring a light grey hand-woven all-weather synthetic rope backs, arms and seats accented with natural teak golden-brown wood legs. To maintain the distinctive appearance of your Pacifica Collection pieces, follow the below care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Pacifica Collection Care Instructions

San Martin Care Instructions

The San Martin Collection’s pieces are crafted with teak frames and legs in natural golden brown finish with hand-woven marine grades synthetic rope with maximum UV protection. To maintain the distinctive appearance of your pieces, we recommend following the attached care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

San Martin Care Instructions

San Remo Collection Care Instructions

The San Remo Collection is crafted from hand-woven all weather synthetic rope in grey tones over a powder coated aluminum frame accented with natural teak golden brown wood legs. To maintain the distinctive look of San Remo Collection pieces, we recommend following the attached care instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

San Remo Care Instructions

Vista Collection Care Instructions

The Vista Outdoor Barstools and Counter Stools are crafted from the highest quality teak wood and synthetic, marine-grade rope with maximum UV protection. For best results and to protect the distinctive appearance of the Vista Collection pieces, follow the below instructions.

Note: Natural teak wood is a golden brown color and over time, with exposure to the elements, will gradually change to a silver gray patina which distinguishes finely aged outdoor teak.

Vista Collection Care Instructions