General Information

What are your showroom hours?

PALECEK showrooms are open Monday-Friday, 9am-5pm. For additional showroom information, visit the contact page.

What are your customer service hours?

Monday – Friday, 7:30am – 5:00pm PST

Do you have a showroom at your corporate office?

No, the closest showroom is in San Francisco. Click here for a full list of PALECEK showroom location and hours of operation.

Can I make a purchase at your corporate office?

To place an order, please visit our showroom or speak to your sales rep. Once your order is placed, you can choose to pick up via will call at our corporate office. See our shipping help section for more delivery information

What is your mailing address?

601 Parr Blvd
Richmond, CA 94801

Please address your correspondence to the specific person/department.

How can I be added to your retailer locator?

You can request to be added to the retailer locator by contacting Customer Service. Annual sales requirements apply.

Do you sell off the showroom floor?

Our PALECEK showrooms are set showrooms and all products must be special ordered. Occasionally, a limited quantity of floor samples of discontinued items will be available.

Do I need an appointment to visit a showroom?

Appointments are not needed to visit a showroom. If you are not a designer, please have your designer notify the showroom so they can be prepared. PALECEK sells to the trade only, and consumers will only see MSRP pricing.